Privacy Policy

1. Who we are and this notice

BYS Technologies F.Z.E. is an engineering and AI startup based in Ajman Free Zone, United Arab Emirates. This notice covers the public website and inquiries made to our company. Project-specific data processing and confidentiality terms are agreed separately.

2. Information involved in using the website

Our hosting provider, Cloudflare, processes connection information such as IP addresses, requested URLs and browser information to deliver and protect the website. When you contact us, you choose which name, email, company, optional phone number and project requirements to share. Please do not include passwords, sensitive personal information or confidential engineering material in an initial inquiry.

3. Why we use inquiry information

We use information you provide to answer your inquiry, assess requirements and discuss a potential engagement. The contact form asks for your consent to follow up about your inquiry. A project agreement may set out additional processing needed to perform the contract or meet applicable legal obligations. We do not use the website inquiry form to subscribe you to marketing.

4. Browser storage and direct email mode

The website saves a privacy choice in local storage and short-lived project selection identifiers in session storage. Inquiry text and contact details remain in page memory and are not saved by the form to browser storage. No analytics or advertising scripts are installed in this website.

When direct email mode is shown, the form prepares a draft on your device. You must open your email app, review and send it yourself. Preparing a draft does not submit it to BYS. If online submission is enabled in the future, the page will identify that mode and confirm acceptance only when the sending service acknowledges it. Acceptance is not final inbox delivery.

5. Service providers and disclosures

Cloudflare provides website hosting, network security and company email forwarding. Our email provider handles correspondence you send. Illustrative stock images are requested from Unsplash; these image requests share connection information with that provider. Google Maps loads only after you choose to load a map or follow an external map link. WhatsApp Business opens only after you choose the WhatsApp action, and Meta handles the resulting interaction under its own policies.

We do not sell personal data or install cross-site advertising trackers. Information may be shared with service providers where needed to respond to an inquiry, with your authorization, or where required by applicable law.

6. International processing

Cloudflare, email, image, mapping and messaging providers may process information outside the UAE. The public website does not promise UAE-only data residency. Any required residency, international-transfer safeguards or project-specific processor terms must be assessed and agreed before confidential or regulated project data is shared.

7. Security

The website uses HTTPS in production. The online contact handler includes input validation, request size limits, same-origin checks, rate limiting when configured, and a disabled-by-default sending control. No system can guarantee absolute security. Project-specific security requirements and third-party controls are reviewed during scoping.

8. Retention

We keep inquiry correspondence as needed to respond, manage a resulting engagement and meet applicable legal or record-keeping obligations. Retention depends on the record and service involved; this website does not operate an automatic deletion schedule for your email correspondence. You can ask us about retention or request deletion of a specific record. Browser storage durations are listed in the Cookie Policy.

9. Your privacy requests

You may contact info@bystechnologies.com to request information about your data, access, correction, deletion, restriction or objection to processing, portability where applicable, or withdrawal of consent. Requests are assessed under applicable law, including UAE Federal Decree-Law No. 45 of 2021 where it applies. Rights can be subject to legal exceptions. We may need reasonable identity verification and will explain any legal need to retain a record. You may also raise a concern with the competent data protection authority.

10. Children

This website is intended for business and professional inquiries, not children. Please contact us if you believe a child has supplied personal information so we can assess and address it.

11. Changes to this notice

We will update this page and its date when website data handling changes. Project contracts and legally required notices may impose additional obligations.

12. Contact

For a privacy question or request, use info@bystechnologies.com and identify the relevant interaction. Our team will direct your request to the person responsible.